New from 1 October: UK law now requires us to complete a right to work check before you can carry out an assignment. You're welcome to keep browsing and applying for shops as normal, we just won't be able to confirm you onto one until your check is complete. If you currently have a shop scheduled, please look out for an email from us this week with more information.

You can contact us on our Shopper Hotline 01392 952025, open office hours and also out of hours for urgent queries, or by email on shoppers@customerwise.co.uk

Briefs and related information for ALL allocated assignments are emailed to you from shoppers@customerwise.co.uk. If you can't see that you have received it, please check spam and then if it is not there please email us

Payment for assignments is made into your bank on 21st of the following month. Please ensure your bank details are correct on your profile by the end of each month, including a six digit sort code number and an eight digit account number in the correct fields (NB For non-UK shoppers please contact us on accounts@customerwise.co.uk to arrange payment into a non-UK bank account)